Quality Policy

QUALITY MANAGEMENT SYSTEM POLICY :

 

Mentor Solutions & Resources Sdn Bhd was established in 22 November 2007 to provide Health, Safety & Environment Services, Human Capital Services, Capability Development, Technical Consultancy Services and Information & Communication Technologies (ICT) to but not limited to Oil & Gas industry.

Quality is important to our business because we value our customers. We strive to provide our customer with services which meet and even exceed their expectations. We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance. We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business :-

  1. Regular gathering and monitoring of customer feedback
  2. A customer complaints procedure
  3. Selection and performance monitoring of suppliers against set criteria
  4. training and development for our employees
  5. Regular audit of our internal processes
  6. Measurable quality objectives which reflect our business aims
  7. Management reviews of audit results, customer feedback and complaints

Our internal procedures are reviewed regularly and are held in a Quality Manual which is made available to all employees. Though the Directors has ultimate responsibility for Quality, all employees have a responsibility within their own areas so helping to ensure that Quality is embedded within the whole company.

 

MENTOR EXECUTIVE DIRECTOR 

QP

MSR's Office Address

Mentor Solutions & Resources Sdn Bhd (796852-X)

No. A-35-1 & 13, Tower A, Level 35, Menara UOA Bangsar, No. 5, Jalan Bangsar Utama 1, 59000 Bangsar, Kuala Lumpur.
Email : This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel : +6 03 - 2284 2170 Fax : +6 03 - 2284 2175

MFM's Office Address

Mentor Facilities Management Sdn Bhd (865044-V)

No. A-35-1 & 13, Tower A, Level 35, Menara UOA Bangsar, No. 5, Jalan Bangsar Utama 1, 59000 Bangsar, Kuala Lumpur.
Email : This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel : +6 03 - 2284 2170 Fax : +6 03 - 2284 2160

ME's Office Address

Mentor Enviro Sdn Bhd
(862247-H)

No. A-35-1 & 13, Tower A, Level 35, Menara UOA Bangsar, No. 5, Jalan Bangsar Utama 1, 59000 Bangsar, Kuala Lumpur.
Email : info@mentor-enviro.com.my
Tel : +6 03 - 2284 2170 Fax : +6 03 - 2284 2175